Muffler Man

Reviews

• Lori Albury

  Feb, 07 2018
  ★ ★ ★ ★ ☆
  We we're passing thru NSB over the weekend. Our battery light came on. I pulled into the parking lot of Muffler Man on Dixie Hwy in NSB. They looked closed so we didn't even bother to go to the door & see if they we're open. After Patrick was looking under the hood, a gentleman came up next to Patrick and asked if we needed help. We told him what was going on. He started making phones calls to part stores asking if they had a part in stock for us. He let us go into the waiting area, use the restroom & watch TV. He would even call the part store to make sure that they were still going to deliver our part for us. Even the part delivery guy (sorry forgot your name) went above and beyond to drive me to get butt connectors and a tool. All and All it boils down to, Jim didn't need to come see if we needed help. He didn't have to let us in and sit while we waited (4 hrs for part to be delivered). He didn't need to make any calls for us. What mechanic shop will anyone find open on Sunday, NONE! So Jim, thank you from the bottom of our hearts for all that you did for us. Your concern for us making it back home (4 hrs away) was very much appreciated. THANK YOU, THANK YOU, THANK YOU!!!!!

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